Privacy Policy

Last updated: March 25, 2023

Shangrila Flowers and Gifts (“us”, “we”, or “our”) operates the www.shangrilaflowersjamaica.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

COLLECTION OF PERSONAL INFORMATION

We may collect personal information from you, such as your name, email address, mailing address, and phone number, when you visit our website, make a purchase, or contact us via email or phone.

USE OF PERSONAL INFORMATION

We use the personal information we collect from you for the following purposes:

To provide and maintain our Service
To notify you about changes to our Service
To provide customer support
To process and fulfill your orders
To communicate with you about our products, services, promotions, and events
To conduct market research and improve our Service
To detect and prevent fraud and unauthorized activity

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information in the following circumstances:

To our service providers who assist us in operating our website and providing our Service, such as payment processors, shipping providers, and marketing partners
To comply with legal obligations, such as responding to a subpoena, court order, or government request
To protect the rights, property, or safety of Shangrila Flowers and Gifts, our customers, or others

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our website and collect certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

SECURITY OF PERSONAL INFORMATION

The security of your personal information is important to us. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If

we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

YOUR RIGHTS

You have certain rights regarding your personal information, including the right to access, correct, delete, and restrict our use of your personal information. You also have the right to object to our processing of your personal information and to data portability. You may exercise these rights by contacting us using the contact information below.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.